Refund policy

Effective Date: July 6, 2026

Thank you for shopping at trixvona.shop.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

  • Be in the same condition that you received it.
  • Be unworn or unused.
  • Have all original tags attached.
  • Be in its original packaging.
  • Include the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at:

Email: info@trixvona.shop

Return requests must be approved before items are sent back.

If your return is accepted, we will provide:

  • Return instructions
  • The appropriate return shipping information
  • A return shipping label, if applicable

Please send approved returns to:

Return Address:
6681 LAKEFIELD FORREST DR
RIVERDALE, GA 30296
United States

Items returned without first requesting a return will not be accepted.

If you have any questions regarding your return, please contact us at:

Email: info@trixvona.shop